The BC Ferry and Marine Workers’ Union had been using a website that was set up and updated by volunteers. The site had a members section, and members were engaged, but the content of the site had grown to a point where it was unwieldy.
The new union leadership brought in Foley Design Studio and we were able to review the entire site, keep what was useful and ditch the rest. As a result, they now have a site that looks great, engages the membership, and places a priority on getting important information to members as well as informing the general public about the activities of the union.
We also implemented a secure members area where members can see information tailored for them. The members area also interacts with the unions membership database so that members can view and update their contact information and preference. We also set up an interactive online chat so that the union can engage their members in real time during scheduled Q&A sessions on the website.